For customers using the Hik Video Management software, please search for Hik-Connect in your mobile devices app store. Once the app is downloaded to your mobile device, open it and create a user (if you haven't already). When you have completed the ...
To set up your hik-connect mobile app you will need to do the following. Download the Hik-Connect app from the iOS or Android app stores. Create a Hik Connect account Send your Hik-Connect account info to support@getsavi.com or your account ...
The link to download the video player from the Hik website is: https://us.hikvision.com/en/support-resources/downloads/tools Go to the bottom of the page and click on either the VSPlayer for Mac or VSPlayer for Windows
Adding your NRV to Hik Connect is a needed step (for those not on SAVI's proprietary software) to view and monitor your surveillance system. A couple things you will need to complete this task The NVR (device) serial number. This is found on the ...
Sometimes you may have a request for camera footage that exceeds the 1 hour timeframe for clipping. This can make acquiring footage and sharing files that large difficult. Not anymore, with the new stream sharing feature you can share camera streams ...