SAVI Support | Troubleshooting

Troubleshooting
How to download console log
1. Open Developer Tools by pressing Command+Option+I (Mac) or Control+Shift+I (Windows, Linux). 2. The Console or Elements panel will open. 3. Click on the Console tab. 4. Right-click on the logs area and then press Save as to save to a file.
How to download network logs
Using Google Chrome Chrome's DevTools can capture all traffic and save it to a HAR file. Here's how to extract the HAR file in Chrome: Right-click in the browser window or tab and select Inspect. Click the Network tab in the panel that appears. ...

Popular Articles
Savi Video Clipping Feature
There are many reasons you may need to recall and save a section of recorded video. You may need to check the legitimacy of a customer complaint, review a slip and fall, or provide video to law enforcement to assist in an investigation. Whatever the ...
Savi App Walkthrough
Need a quick refresh on the Savi App? The video below is a high level overview of our platform.
Welcome to SAVI - Onboarding
Welcome to SAVI! Home of more insights with less pain Congratulations on a successful install and welcome to Savi! We have installed equipment and prepped software to take your business to the next level. Awesome!.. Now what? It's time to learn how ...
Savi Mobile App
SAVI Mobile App Stay in the loop anytime, anywhere with the Savi app on your smart phone or tablet. For iPhone/ iPad using Safari (Recommended) Open Safari, type in app.getsavi.com to the address bar. You'll be prompted to install Savi on your home ...
How to view video playback on a monitor with HIK NVR

SAVI Support | Troubleshooting | Knowledge Base