The link to download the video player from the Hik website is: https://us.hikvision.com/en/support-resources/downloads/tools Go to the bottom of the page and click on either the VSPlayer for Mac or VSPlayer for Windows
There are many reasons you may need to recall and save a section of recorded video. You may need to check the legitimacy of a customer complaint, review a slip and fall, or provide video to law enforcement to assist in an investigation. Whatever the ...
Adding your NRV to Hik Connect is a needed step (for those not on SAVI's proprietary software) to view and monitor your surveillance system. A couple things you will need to complete this task The NVR (device) serial number. This is found on the ...
If you are able to view live playback, but are unable to view footage past the previous 5 minutes, then it is likely that there is a a firewall issue that is preventing you from access our cloud storage. To resolve the issue, follow the steps below: ...
SAVI's Video Management System was built to be powerful and user-friendly. After the first time of use, we are confident you will make the same conclusion! For a written walk-through of the system, please scroll below the embedded video. Otherwise, ...